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Glossary Concepts Help

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Statusopen open
Name Product-Value or Quality
Concept Number
Definition how well the system does its Product-Functions as experienced by Stakeholders.
Examples

Some Product Qualities of a car. Cost, comfort, acceleration, braking ability, its precision in steering, fuel mileage, style and beauty, its maintenance costs, road handling, ease of opening the hood, intuitiveness of the air-conditioner, intuitiveness of adjusting the seats, space, environmental pollution, quietness, etc., as well as customer satisfaction, friendly sales staff, image etc. are all examples of what I call Product Qualities that we might evaluate when buying a car.

User-Friendliness.Operate.Install
Scale: average time in minutes, to install, the system.
Meter: have 3 people install the system, time them, and average the time.
Past [2004] 120 min.
Goal [2006] 30 min.

see Scale db(external link) for an extensive list of examples.

Notes

Illustration: Interactions are everything. We would not even know of an apple, had it not been for the interactions between the apple and us. We see, feel, taste and smell it etc. These interactions between the apple and us, I call interacting Qualities or Product Qualities. The Qualities of an apple (or any Product) are what make us appreciate it. It might look-, smell-, feel-, great or less so. It will be healthy or less so. It will store well or rot fast.
We choose to buy and eat one food (or any Product), rather than another, based on the Qualities that we want. To develop or buy an apple we must understand its Qualities, the same holds true if we want to successfully develop any Product or Service.

Product Qualities are vary in size, intensity, value etc. To clearly describe such a variable, it is best to use numbers. See Scale Quantifier.

Illustration
Related Concepts Product, Function, Stakeholder-Value. Scale Quantifier, Past, Status, Tolerable, Goal.
Synonyms Quality Product-Quality
Language Name Variants
Submitted Kai Thomas Gilb
Editor Kai Thomas Gilb